Returns Policy for Suzuki Merchandise

At Wink Promotions, we are committed to providing high-quality products that meet your expectations. All items are thoroughly inspected and checked for quality before being kept in stock to ensure you receive only the best.

Returns Eligibility:

· Items must be returned within 7 days of receipt.

· Products must be unused, unworn, and in original condition with all tags and packaging intact.

· Customized or personalized items are not eligible for return unless they arrive damaged or defective.

Damaged or Defective Items:

· If you receive a damaged or defective item, please contact us within 7 days of delivery.

· We may request photos of the damage or defect to process your return or exchange.

How to Return an Item:

1. Contact our Customer Service team at sales@winkpromotions.co.za to initiate your return.

2. Provide your order number and reason for return.

3. Follow the instructions provided to send your item back to us.

Refunds and Exchanges:

· Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.

· Approved refunds will be processed to your original payment method within 7-10 business days.

· Exchanges are subject to product availability. If an item is out of stock, a refund will be issued.

Please Note:

· Shipping costs for returned items are the responsibility of the customer unless the return is due to our error or a defective product.

· We recommend using a trackable shipping service to return items, as we cannot guarantee receipt of your returned goods.

Thank you for shopping with Wink Promotions. We appreciate your trust and look forward to serving you!